CasiGo Casino is brought to you by “Dream Team”, the same people that run Jonny Jackpot and Captain Spins Casinos. This means that CasiGo has all the benefits you would expect from an established online casino including a large selection of casino games, payment methods and exceptionally fast withdrawal speeds.
Dream Team have created a truly superior casino platform with CasiGo. The casino has the largest casino bonus we have seen from Dream Team thus far with up to $1100 available in deposit match promotions and 375 Free Spins available on Book of Dead. This bonus is just the start with a transparent promotion calendar made available to signed in customers, so that they can plan their spend appropriately and maximise their chances of winning.
CasiGo has the potential to become the gold standard for all online casinos going forward. If you are looking for a casino with an exceptional mobile experience with long term benefits and bonuses, CasiGo is definitely worth trying out. The casino is licensed by the MGA so you can feel comfortable that it is safe to play at.
The CasiGo casino website is a breath of fresh air to an industry that is full of mediocre websites that offer little innovation and differentiation from one another. CasiGo is a bright customer focused casino site that takes online casino UX to the next level. The site is adorned with a fantastic “hero” banner at the top of the home page that clearly states the welcome bonus along with relevant casino bonus terms. This is a simple component that is common across many casino websites but the clarity and execution is clearly superior on the CasiGo website.
You may be forgiven for confusing the casino website for a fully fledged mobile app when visiting from your mobile. The CasiGo site is lighting fast with a native feel and expertly integrated asynchronous loading of content and animations. The use of animation on the casino site has been tastefully implemented with higher priority information brought to the fore without overwhelming flashing buttons and garish colors.
The sign-up process is a simple multi-step registration form with clear progress indicators that keep you informed of your account registration progress. CasiGo as with all of the Dream Team casino sites, allow you to set your communication and email preferences upfront during registration. This means that you don’t have to receive any unwanted emails from them if you so choose. We recommend subscribing to their marketing emails to ensure you don’t miss out on promotions but it is not compulsory to play at CasiGo.
The logged in version of the CasiGo website is where it really excels. The site features an easy to use search bar to find specific games. A favourites section where you can pin the games you enjoy or want to come back to later and well-defined category pages for browsing through game categories when you are exploring. They also feature some of the newer games that have been made available on your welcome screen.
There is also a the promotions calendar section that is easy to understand and utilise for both novice and experiences online casino players. We will go into more details on the promotions below in the CasiGo Promotions section.
CasiGo has a number of mechanisms to reward customers with bonuses. The first experience you will have with casino bonuses at CasiGo will likely be their new player welcome bonus which is a multi-part purchase match bonus up to $1100 free that is supplemented with an additional 375 Free Spins on Book of Dead. This is a really good bonus for new players to get the most out of the initial deposits at the casino. CasiGo continues to reward players post their welcome bonus with further purchase matches, free spins and loyalty point promotions that can be accessed via their casino bonus calendar.
The CasiGo welcome bonus is split across your first four deposits over $10 at the casino. The deposit match percentages vary across your first 4 deposits, so it is important to take note which deposits offer higher deposit percentages.
The first deposit match bonus is an incredible 200% deposit match up to $200. This is the highest match percentage we have seen anywhere online and it is being offered by a reputable online casino. This means that if you deposit $25 you will get an additional $50 free worth of bonus credits. The bonus credits can be used to play any of the games in the casino but cannot be withdrawn until wagering requirements are met. This deposit match is supplemented with 100 bonus spins on Book of Dead.
Your second deposit has the lowest deposit match percentage applied to it with a 50% of your deposit being matched in bonus credits. This deposit match is also capped to a maximum of $200. So if you wanted to get another $50 Free, you would need to deposit $100. This is why it is so important to take advantage of the first deposit match. This deposit also benefits from another 50 Free Spins on Book of Dead.
The third part of the welcome bonus is a 75% match up to $200 with 75 Free Spins on Book of Dead. This is more generous than the 2nd deposit match but not as good as the first one. If you deposited the same $100 from the previous example you would get $75 free which is 50% more than you would have received on your second deposit match.
The fourth and final part of the new customer casino bonus from CasiGo is better value than both the 2nd and 3rd deposit bonuses. Your fourth deposit is subject to a massive 125% deposit match up to $500. This means that you can get up to $500 Free with a maximum deposit. You will also receive your final traunch of 150 Free Spins on Book of Dead.
You can use the table below for a quick reference for each part of the welcome bonus.
|Deposit Number||Bonus %||Max Bonus||Free Spins|
*It is important to not that Neteller and Skrill deposits are not eligible for the new customer deposit match bonuses.
CasiGo Casino runs a number of promotions each week for customers that have depleted their new customer welcome bonus. This is to ensure that loyal customers continue to benefit from free spins bonuses, deposit match bonuses and loyalty points. CasiGo has a unique approach to ensuring customers continue to receive valuable bonuses in a transparent manner. This is done using Dream Team’s proprietary bonus calendar. The calendar is fantastic for casino players as it allows them to see which days they will receive bonuses and what type of bonus they will receive. The trick is that customers need to log in to their accounts to see exactly how much they are eligible for.
Players are able to access the bonus calendar via the promotions link on the site’s primary navigation. On mobile this can be found in the drawer menu fixed to the bottom of your screen and on desktop/laptop you can see the link at the top of the page. The calendar has a simple key system with colors indicating the type of promotion available on each day of a given month. The exact details of the promotion become visible to players on the day in particular.
These bonuses can be
The bonus details are tailored to customer specific gameplay which means that customers that deposit match bonuses will get more deposit match bonuses whilst customers that prefer free spins would get more free spins promotions.
CasiGo offers customers a wide variety of banking option. The options do vary across different jurisdictions but there are fantastic deposit and withdrawal options in all countries that are supported by the casino. CasiGo run on the WHG casino platform which means that all banking transactions are completely secure with only legitimate processors and processes being used. This is one area that people do not pay enough attention. The quality and speed of casino payouts is for a large part determined by the size and legitimacy of their banking operations. This is why Dream Team have chosen to utilise the services of WHG as their preferred partner.
CasiGo do not charge any deposit or withdrawal fees on their side taking those costs on themselves. They do however require a minimum deposit of $10 and are strict on KYC documentation for larger deposits and withdrawals. We feel this is a good thing as it ensures that they are taking the responsibility of handling financial transactions seriously.
CasiGo have a massive selection of casino games available. The titles vary slightly by territory but the vast majority are available across the world. Their suite of games was in excess of 1000 different game titles at the time of writing this article. The great thing with CasiGo is that they add anywhere from 4-10 new titles every month ensuring that there are new games available to try at least once a week. The list of game providers is massive with your favourite online slots from the likes of Microgaming, Netent and Red Tiger available as well as some other lesser know casino game developers like Viaden Gaming.
The game catalog size is impressive but many online casinos have large game catalogs these days. The key with CasiGo is how effectively they have built their casino interface. The game discovery via the category sections is excellent with games ordered by popularity within your language and region. The game search is fantastically simple and quick on mobile. The favourites and recently played sections also allow you to find and bookmark games that you enjoyed.
The variety and ease of use is one if the reasons we love CasiGo Casino so much.
CasiGo’s VIP program is linked to those of Jonny Jackpot and Captain Spins. The tiering is very similar with fantastic benefits available to serious casino players. The VIP program has 4 tiers.
The requirements for attaining the first 3 tiers are transparent on the website with fantastic rewards available for achieving each tier. The 4th and highest level seems to be an invite only tier that is reserved for the VVIP customers at the casino.
CasiGo offers good casino support but this is one area where I feel they could improve. The live chat is available 24/7 as is their email support. The time to wait to speak to a support host is also extremely quick compared to many other online casinos. The downfall comes with some of the support agents themselves. The casino itself prides itself on high standards of compliance which means that support will require you to verify your identity before answering simple questions, this is common across the industry but is still something I find really frustrating.
It seems that sometimes regulation replaces common sense. Overall the support is still on a high level although I think you will need to be a VIP to get real personal attention.
CasiGo is the best online casino we have come across in 2020. The casino site is of an extremely high quality with user experience clearly being the priority. This prioritisation of the customer is followed through with communication options during registration, transparent welcome bonus, fantastic bonus calendar and best gaming experience we have come across.
The only slight downsides are the efficient but impersonal support agents and strict KYC process for large deposits and withdrawals. We rate CasiGo at 89/100, the best casino we have found thus far.
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