Selection of Games
Each casino offers different collections of games, and we explore who has the best library for your gaming pleasure. We show you who has the most current titles and who shines when it comes to a specific genre of games. For example, maybe one casino has the latest Monopoly slot while another has an excellent collection of horror-themed slot games for you to play. We will point out who has what for you to easily narrow down which casino you will want to spend your time and money gaming with. Some may even have exclusive titles that a game design firm made specifically for them.
Microgaming, for instance, sometimes partners with a particular casino to create a brand new title of slot game, or a new style of the blackjack table, for them to carry exclusively to bring in players intrigued by these one casino appearing games. They are often great promotional releases that come grouped with specific bonuses for getting a few spins for free or some chips to play a few hands and try out this new game for free and familiarize yourself with its layout. Whenever these exclusive releases take place we will be sure to inform you through our review of that casino. We will also point out all the other pros and cons of the game library of a casino in our reviews section here.
Customer Service and Support
This is a very important and necessary to know factoid about any virtual casino. You must always be aware of how, or even if, you can communicate with any casino. In our review of each casino we will point out their methods of support service and how they will answer any questions and solve any issue you may have when dealing with their platform. Some online casinos have a 24/7 live chat support on their site or mobile app that you can simply open up a chat window and communicate directly with a customer service agent who is qualified to answer all of your inquiries or connect you immediately with a tech support agent who can help you resolve whatever issue you face. These are typically the best type of support and we will be sure to inform you whether a particular casino has this service or some other form set up for communicating with you.
Other casinos that do not have this top-notch modern offering either have a toll free phone number you can call and speak with a representative or an email address fora support department of their business. The email obviously being the lowest-rated version of support because it takes the longest to resolve an issue by sending emails back and forth asking and answering messages. In our reviews of each casino, we will inform you of the methods they have available for their customer support so you can be aware ahead of time of what to expect when dealing with a particular casino.
Security and Speed
Another aspect you will find in Gaming SA reviews is the level of security you can expect from a casino and if they have had any major breaches of their security systems in the past. You always want to make sure your money is going to be safe when you deposit it into a casino’s platform so the security of an online casino site or app is a very important aspect that should never be overlooked when you pick a casino to game with, so we make sure to inform you in each review the type of security software each casino utilizes and just how safe and trustworthy each one is. Hopefully, this will help ease your mind and put you at ease when you pick a good solidly protected one to play on and you can find all the pertinent information about this aspect within our casino reviews page here.
Another vastly important aspect that affects the overall rating and quality of a virtual casino site or movie app is the speed at which it operates. Some have invested the necessary money in a solid server system to support their expected peak level of traffic and in an ideal casino, you will not experience a lag in your gaming experience even during peak playing hours. Some casinos, however, may have skimped in this area and it shows obviously in the speed at which games load, hands get dealt, roulette wheels spin smoothly, and slots graphics stay seamless and perfect no matter how effects-heavy the game your playing is.
Finally, there is one last aspect of speed that is all-important to most gamers. That is the speed at which deposits and withdraws process. In our reviews section, we will let you know what kind of speed you can expect when you add or remove money from your player account in a variety of different options they have for making these financial transactions. This factoid is one that many players pay very close attention to because it is never fun to win a decent amount of money and go to withdraw it, then while you are waiting for your money you are dreaming and shopping, just making all kinds of plans of what you will do with your winnings, only to be stuck waiting for days and days for your money to become available. Some casinos can lag behind and drag their feet, taking upwards of 7-10 days to process your withdraw, depending on your chosen method of payment of course. So, this is one more aspect we will be sure to inform you about in our review of any individual casino by our Gaming SA staff.
A very important fact about any virtual casino is the types and amounts of bonuses they have to offer. Do they have a sign-up bonus? How much of a first deposit will they match? Will they match the 2nd, 3rd, or even the 4th deposit after you first sign up? All of these questions will be answered here in our casino review pages and you will know exactly which casino will offer you the most gaming for your money. We focus on this topic specifically because of its importance to you, the player, and lets you know how far your bankroll may stretch. Of course, we will also inform you of the wagering requirements associated with each of these bonuses, because a bonus is only as good as your chances of being able to cash out with any of it in the end.
Another type of bonus we will be searching for to inform you about is the possibility or number of spins they offer for free for a variety of reasons. Some casinos offer them every week for a specific game, some do it when you reach a certain player status that you earn by wagering a certain amount.
These are called loyalty programs, and they can carry a whole array of possible bonuses becoming available to you as you play more and more on any particular casino’s platform. Some have levels or tiers, like copper, silver, gold, platinum. Some other loyalty programs have numbered levels with as many as 30 tiers or more, and each time you hit a milestone and progress to the next one up they offer you some incentive bonus to keep on playing and betting more with the possibility of winning more freebies. Another possibility with loyalty programs is lottery or drawings taking place for different prizes. These prizes can include anything from some spins in a slot at no charge, to electronics, and even cash awards with no wagering requirements. Whatever their loyalty bonus offerings are we will surely include them in our review of that casino so you will know what you have available for every possible bonus offering any casino may have, even if they are only for a limited time.